WELCOME TO soap
Store manager - Amsterdam Centrum
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About the job
We’re looking for an experienced and motivated manager with a natural passion for beauty. As a Store Manager, you’ll be the driving force behind our team of 14 beauty specialists. You’ll ensure that all day-to-day operations run smoothly – from guiding and motivating your team to achieving revenue goals. You’ll work in a fun and close-knit team, focusing on creating the best possible customer experience. Together with your team, you’ll provide top-quality beauty treatments and the best service.
Your other tasks will include:
- Lead and mentor your team to continuously improve performance and achieve shared goals;
- Prepare schedules and ensure optimal staffing levels;
- Conduct performance and job interviews;
- Maintain and process records, including payroll, inventory, invoices and reports in a timely manner;
- Resolve complaints and problems that arise in the workplace with an eye toward ultimate customer satisfaction;
- Ensure an attractive store appearance that matches SOAP's brand identity;
- Collaborating with the Head of Education and Treatments to implement and achieve retail targets;
- Monitor professionalism, service and culture in the store.
About you
- You’re a motivated leader with at least 1 year of experience in a management role;
- You have a completed HBO-level education in Commercial Economics, Retail Management, Business Administration, or Entrepreneurship;
- You have a natural affinity for beauty and skincare;
- You speak and write fluent Dutch and English;
- You have an entrepreneurial mindset and are able to think strategically;
- You have experience setting retail targets and know how to inspire your team to meet them;
- You’re tech-savvy and comfortable using various systems to support your work.
We’re happy to offer:
- A dynamic and inspiring work environment with a close-knit and friendly team;
- The chance to be part of a fast-growing company, which offers you plenty of opportunities to develop yourself further;
- Above-average salary with great Soap Employee Benefits;
- Growth opportunities within our rapidly expanding network;
- Internal and external professional training to help you develop further;
- Fun outside of work, with an annual big Soap party and monthly socials.
Are you interested and ready for a new challenge? Send your resume and motivation letter to rhony@soaptreatmentstore.com. We can't wait to hear from you!